Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hey Don, I'm Tim and will be assisting you...Can you tell me more about the problem? How long you have had the printer, did tray 2 ever worked?
When you take paper out of tray one, and leave it in tray two, does it make a noise?
Ok. this is pretty cutt and dry, and i hate to deliver bad news....either the paper sensor on tray 2 died, or the motor did. It's nopt worth having fixed.....will cost 60-70% of the printers price, I recommend to keep using it for now with just tray 1, or replace the unit.....
If you have more questions, let me know....sorry for the bad news, but that's the truth -=(. If you wan to try more trouble shooting we can, but this is pretty cut and clear..
Ploease take time to rate my service as i do this for a living...
Don, are you still with me?