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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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A HP Photosmart 7525 have e-fax, where do find model # PC,

Customer Question

a HP Photosmart 7525 have e-fax
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: where do find model #
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Need fax I never used it for fax
JA: Anything else you want the printer expert to know before I connect you?
Customer: what I need to know to make it work
Submitted: 10 months ago.
Category: Printers
Expert:  Jennifer French replied 10 months ago.

Hello! My name is Jennie! Thank you for choosing Just Answer! I will be the Expert assisting you today!

Expert:  Jennifer French replied 10 months ago.

I understand that you are wanting to fax with your HP machine and you have E-fax.

Expert:  Jennifer French replied 10 months ago.

E-fax is a program that you use to send faxes online and wouldn't have anything to do with the machine, as it faxes directly from your computer. Were you wanting to set this machine up to a analog or VoIP line?