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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am unable to print from my pc as well as my laptop. Hold

Customer Question

I am unable to print from my pc as well as my laptop.
JA: What's the make/model number of your printer? How old is it?
Customer: Hold on please let me check
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I am sorry please let me get back to you I just was able to connect to a customer service representative. Thanks.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No Ma'am, thanks
Submitted: 10 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 10 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 10 months ago.

I noticed you were saying you had gotten a hold of a CSR, and wanted to get back to US here, in a few minutes.

Please let me know if you would like to continue or not.

Thank you!