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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It won't turn on. I suspect the batters are not installed

Customer Question

it won't turn on. I suspect the batters are not installed correctly.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Its not a tv. It's a PT-100 label maker
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac OS X
JA: How long has this been an issue? What happened right before this popped up?
Customer: since I tried to set it up
JA: Anything else you want the printer expert to know before I connect you?
Customer: step by step guidance on installing the batteries. The little picture isn't enough.
Submitted: 10 months ago.
Category: Printers
Expert:  Richard replied 10 months ago.

Hi there and welcome

The Label maker runs on 6 AAA batteries, to replace these, take the back off and you will see where the batteries are.

Replace them making sure that you have them facing in the right direction (you will see this in the housing)

Once done, tell me if it then turns on please.

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