How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a workforce 545 printer and during a copy operation,

Customer Question

I have a workforce 545 printer and during a copy operation, I got an ADF error. I did
follow the instructions to check ADF, then document cover. The final instruction was to power down, wait, then power back up. Same error returns. I have checked all
available areas and no jam. I have repeated more than once the full sequence.
Submitted: 10 months ago.
Category: Printers
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What was the paper type of the original document in the last successful copy operation (that appears to have 'caused' more or less, this problem) ?

What is the exact and full text of the ADF error message now, please?

How old is the Epson printer in question?

I need this information, to judge as to what might be going on with the printer and its error, please. Thanks.