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Ask Ashik Your Own Question
Ashik, Technician
Category: Printers
Satisfied Customers: 11169
Experience:  Bachelor of Computer Application (BCA), Professional Experience in Printers
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I have a QL 570 printer and I want to set it up on my

Customer Question

I have a QL 570 printer and I want to set it up on my computer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: printer is less than 1 year old model QL 570
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: computer is a Samsung ATIV with a window 10 64 bit operation system
JA: How long has this been an issue? What happened right before this popped up?
Customer: I had a crash and had to re construct the whole system with my carbonite backup but the Brother QL 570 app on my screen disappeared
JA: Anything else you want the printer expert to know before I connect you?
Customer: I just want to re install my QL 570 printer to use it. all else on my computer is working well
Submitted: 1 year ago.
Category: Printers
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Download and install this printer driver from here -->

Make sure you install the downloaded file and this will allow your computer to recognize the printer after it connected. If it doesn't recognize it automatically, then press Windows and R keys and this will bring Run. Type control printers and press enter. Click Add Printer button at top, connect your printer and add it.

The additional applications like P-touch Editor, P-touch Addressbook etc can be downloaded from here -->

Please let me know if that didn't work, so I will continue to help you

Customer: replied 1 year ago.
Expert:  Ashik replied 1 year ago.

What happens when you download and install it ?

Customer: replied 1 year ago.
Expert:  Ashik replied 1 year ago.

I will send you direct link and walk you through the steps. Click this link and it will download the file -->

Press Control and J to see downloaded file. Open the downloaded file and follow onscreen instructions to install it. Let me know once you did that, so we can move to next step

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Ashik replied 1 year ago.

Secure remote service is an premium offer with additional cost. I can walk you through if you have any difficulty on following the steps above without any additional cost, if you don't want secure remote assistance

Customer: replied 1 year ago.
no please cancel my request for service. i will go directly to brothers free support service on monday for them to walk me thru this problem.
thank you
fred sultan
Expert:  Ashik replied 1 year ago.

Oh ok. Since I didn't solve your problem, you can contact or email to***@******.*** and they will cancel the account and refund you. Please don't rate the answer anything to cancel this question.

Have a good day,


Customer: replied 1 year ago.
Thank You
Expert:  Ashik replied 1 year ago.

No problem