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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother fax machine MFC-L2705DW. Cannot send a fax

Customer Question

I have a Brother fax machine MFC-L2705DW. Cannot send a fax or copy. Can receive faxes. the word "memory" shows on the screen and I cannot remove it What do I do to remove "memory" so I can fax? Nothing in instruction booklet about memory.
Submitted: 10 months ago.
Category: Printers
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 10 months ago.

Follow the steps on the printer screen.

  1. Press Menu, Fax, Remote Fax Opt, Fwd/Page/Store.
  2. Press the up or down navigation key to select Off.
  3. Press the Set key.
Expert:  Michelle replied 10 months ago.

If there are currently faxes in memory, the machine will prompt you with the following message:

Erase all fax? 1. Yes 2. No.

  • If you do not want to print the stored faxes, press 1 (Yes).

  • If you want to print the saved faxes, follow these steps:

    aa . Press 2 (No).

    bb . Press the STOP/EXIT key.

    cc . Print the stored faxes.