How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I am getting a message change H value AO? How is this done?

Customer Question

I am getting a message change H value AO ? How is this done?
Submitted: 10 months ago.
Category: Printers
Expert:  Byron replied 10 months ago.

Hi
This is an error message which refers to the position of the paper feed unit, or if the sensors that detect the paper is malfunctioning.
Take out all the papers, fan them a little and also unplug the power cord from the printer
Now press the power button on the printer and hold it for 15 sec,to perform a power flush.
Turn on the printer, put the papers back and check if it works out