Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello John, and thank you for using this service.
Sorry to hear you are having trouble. I will help you now.
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Please click start, and then control panel.
If you don't see control panel, please type 'Control Panel' while on your tile start screen. This will bring up the search bar at the side and one of the first options will be your Control Panel, with a small blue monitor for the icon.
Once you have the Control Panel open, follow these steps: