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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a canon 5200 printer. I have always printed directly

Customer Question

i have a canon 5200 printer. I have always printed directly from my Iphone using the the app from the app store. Now it will not print at all. Is there an update the I have not rteceived?
Submitted: 10 months ago.
Category: Printers
Expert:  Dustin replied 10 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 10 months ago.

is this the canon app you are using?

Or, are you using a different app, or the built in airprint feature?

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.