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Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 132
Experience:  Owner at Down Home Technical Solutions
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I have a Workforce 2660 and I need help as we have changed

Customer Question

Hi I have a Workforce 2660 and I need help as we have changed the wifi code and it is not printing anymore
Submitted: 1 year ago.
Category: Printers
Expert:  Jennifer French replied 1 year ago.

Hi! Thank you for choosing Just Answer! My name is ***** ***** I will be assisting you today. Give me just a moment to look over your question.

Expert:  Jennifer French replied 1 year ago.

I see that you are essentially just wanting to connect your printer wirelessly again but you have changed your security key. Is this correct?

Expert:  Jennifer French replied 1 year ago.

I have two wonderful visuals that will show you exactly what you need to do:

CLICK HERE TO SETUP YOUR WIRELESS CONNECTION FROM THE PRINTER

If you want to setup via your PC or MAC:

CLICK HERE TO SETUP YOUR WIRELESS CONNECTION VIA TEMPORARY USB CABLE

You will find your NEW network name and use your NEW network key to authenticate the printer.

Then try to do a test print once you are finished.

Please let me know if this doesn't work, as we may have to do more troubleshooting.

If this resolves your issue, please kindly rate my answer with 5-stars so that I may receive credit for assisting you today! Thank you!

Jennie

Expert:  Jennifer French replied 1 year ago.

Were you able to resolve this? Let me know if you need further assistance!

Jennie