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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Having problem with fax 450

Customer Question

having problem with fax 450
Submitted: 11 months ago.
Category: Printers
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Is the fax on a new hookup to the phone line?

Or has the fax always been working until recently, on this phone line with this hookup/setup?

What happens when you try to send a fax? and does it happen with more than one number?

Please let me know, by the Reply To Expert function. I will try to help you with this, to a solution to the problem.

Customer: replied 11 months ago.
been using printer about two years....just about two weeks with this problem...error comes up tx canceled rx fax info mismatch
Customer: replied 11 months ago.
same hook up.....can fax to another machine
Customer: replied 11 months ago.
what is mismatch info never seen that before...tx canceled
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
what the hell R u talking about? can U help me or not....or have I just gave away $33 for nothing,,,,
Expert:  Russell H. replied 11 months ago.

I'm here...

Expert:  Russell H. replied 11 months ago.

Does the problem only appear with one destination fax number?

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