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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Trying to setup to receive faxes, officejw, office jet 5610

Customer Question

Trying to setup to receive faxes
JA: What's the make/model number of your printer? How old is it?
Customer: Hi officejw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Hi office jet 5610 all-n-one. Not sure of age about 9 years. Barely usedm
JA: How long has this been an issue? What happened right before this popped up?
Customer: Never knew it was an issue until trying to receive a fax today.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Thx but that's all.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 year ago.

Is the issue you are having with receiving only?
Are you able to send?

What specific error/problem are you having when trying to receive?