Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers

I'm using a Canon PC 740 printer...had a paper jam..pulled

Customer Question
paper out from the side...
I'm using a Canon PC 740 printer...had a paper jam..pulled paper out from the side of the printer but now I get a paper jam every time...it makes a loud girinding sound and then..paper jam, but this time the paper is jammed on the inside and I can take it out by lifting the cover.
Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
9/5/2016
Technician: Richard, Technician replied 1 year ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 39,467
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there Alice and welcome

First, if you open the printer to where you access the ink, can you actually see the paper jammed there?

Ask Your Own Printers Question
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,077
5,077 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,077 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,125 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,084 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,049 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

953 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Computer can't find printer. Printer indicates excellent
Computer can't find printer. Printer indicates excellent wireless signal, low on cyan ink. I am trying to print a B&W document - could those be related? … read more
Sudipto
Sudipto
Engineer
High School or GED
1,049 satisfied customers
My printer ran out of black ink, i replaced but now get a
My printer ran out of black ink, i replaced but now get a message "the following ink cartridge must be replaced." I've replaced it twice. help … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
39 satisfied customers
Relatively new black ink cartridge (HP) but the printing
Relatively new black ink cartridge (HP) but the printing have bands at irregular intervals that are blurred or not there. How do I get it to check itself? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I own a Hp Envy 7640 Printer. It prints well when supplied
I own a Hp Envy 7640 Printer. It prints well when supplied Instant Ink. For some months now I have not received ANY INSTANT INK SUPPLY. My printer stays turned on. I AM NOW COMPLETELY OUT OF INSTANT I… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
39 satisfied customers
My black ink is too low- haw can I use the other colors to
My black ink is too low- haw can I use the other colors to print something? … read more
Richard
Richard
Technician
39,467 satisfied customers
PRINTER PRINTS WITH TOO MUCH MAGENTA TINT IN ALL IMAGES. HP
PRINTER PRINTS WITH TOO MUCH MAGENTA TINT IN ALL IMAGES … read more
Richard
Richard
Technician
39,467 satisfied customers
We have an 8710 (one year old). I need to get it connected
We have an 8710 (one year old). I need to get it connected to a computer. Is there a limit as to how many computers can use this printer? … read more
Richard
Richard
Technician
39,467 satisfied customers
K eep getting error message #3533 paper jam but theres no
K eep getting error message #3533 paper jam but theres no paper in machine … read more
Josh
Josh
It Support Specialist
Associate Degree
5,126 satisfied customers
I have a MX492 printer at home. Just changed the ink
hi. I have a MX492 printer at home. Just changed the ink cartridges but I don't understand why it's printing in different colors from the ones I have on my computer screen … read more
Josh
Josh
It Support Specialist
Associate Degree
5,126 satisfied customers
I have an HP Photosmart D7560 which I thought had died. Then
I have an HP Photosmart D7560 which I thought had died. Then I discovered an idiot renter had unplugged it so he could plug in a router. It's now plugged back in, but while it was down I'd upgraded fr… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
39 satisfied customers
When I scan a document it shows in an email e.g. as" '1234"
When I scan a document it shows in an email e.g. as " '1234" … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
582 satisfied customers
Downloaded and have wifi in right corner but still will not
downloaded and have wifi in right corner but still will not print wirelessly … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
37 satisfied customers
HP Officejet 6700 Premium printer has this message: "There
HP Officejet 6700 Premium printer has this message: "There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP." Help please. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,126 satisfied customers
We have a canon printer pixma mx870 - we cannot get the ink
We have a canon printer pixma mx870 - we cannot get the ink head holder into the correct position to add the ink cartridges. We removed two of the black ink cartridges to be certain we were getting th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,126 satisfied customers
I just logged off because I was on my phone and now am on
I just logged off because I was on my phone and now am on the computer. I had told you that the printer was not printing down the middle of the page all the way down and the copier wasn't working eith… read more
Richard
Richard
Technician
39,467 satisfied customers
It wont print. 5740 office jet 2 yrs old. Lenvo i dont know
just today this afternoon it always printed one blank page first before printing what i requested … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,273 satisfied customers
What is the escape command to make my printer print
what is the escape command to make my printer print landscape from dos program … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Need to know how to connect printer to I pad. How do you
Just moved and previous owners left wireless HP printer for us to use. … read more
AnswersByEric
AnswersByEric
Software Developer
31 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x