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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm using a Canon PC 740 printer...had a paper jam..pulled

Customer Question

I'm using a Canon PC 740 printer...had a paper jam..pulled paper out from the side of the printer but now I get a paper jam every makes a loud girinding sound and then..paper jam, but this time the paper is jammed on the inside and I can take it out by lifting the cover.
Submitted: 10 months ago.
Category: Printers
Expert:  Richard replied 10 months ago.

Hi there Alice and welcome

First, if you open the printer to where you access the ink, can you actually see the paper jammed there?