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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a MX490 Printer and when I print a document from

Customer Question

Hello I have a MX490 Printer and when I print a document from word10 it prints with a shadow and sometimes it print a letter twice. how do I align the printer
Submitted: 11 months ago.
Category: Printers
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 11 months ago.

If you make a copy, directly from the glass, how does that come out (test both black and color modes)?

Customer: replied 11 months ago.

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