How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask VanMagnus Systems Your Own Question
VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

I have recently bought a Fuji Xerox DocuPrint CM225 fw. My

Customer Question

Hi, I have recently bought a Fuji Xerox DocuPrint CM225 fw. My problem is with the printer tray where small piles of paper jam every time. Only when I reduce the pile to 10 sheets or so it prints ok. Please help me out here.
Submitted: 10 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 10 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

How long ago did you buy the printer? More than 10 sheets you say, so are the pages shearing while in the tray?