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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have an HP office jet 100 printer that I use with a

Customer Question

I have an HP office jet 100 printer that I use with a Samsung galaxy tab 4. When I try to print from the tablet I get a box that states Google Print and Samsung Print even though my printer is paired to the tablet. How do I resolve this problem?
Submitted: 11 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 11 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

Have you setup Google Cloud Printing or a 3rd Party App to print through?

Expert:  VanMagnus Systems replied 11 months ago.

By default, your Phone cannot communicate with the Printer. Even they may Pair up, they still do not properly communicate for to print.

Please follow this step by step guide: