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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson Workforce WF-3640. I keep getting "Printer

Customer Question

I have an Epson Workforce WF-3640. I keep getting "Printer is Offline" when trying to print. How can I fix this?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.


I'm sorry about the issue. Is the printer connected to the computer with a USB printer cable? Or is the connection wireless?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 year ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 year ago.
In error I thought this was an Epson site. I will am withdrawing my request for help
Expert:  Viet - Printer Tech replied 1 year ago.

I'm sorry. I'm an independent computer tech. Epson support can be slow and they usually charge a lot more. If you'd still like me to fix your printer issue and/or to fix any other computer issue, please let me know any time; we guarantee our service. Thank you,