How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask VanMagnus Systems Your Own Question
VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

Xerox workcentre 6027, keep jamming paper, when cleared of

Customer Question

xerox workcentre 6027 , keep jamming paper, when cleared of jammed paper displays the message of paper jammed . Need a technician on site to fix a problem. Urgent.
Submitted: 11 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 11 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with the issue.

Where in the laser printer is the issue occurring? Front or Rear of the Printer?

Expert:  VanMagnus Systems replied 10 months ago.

Also, does it occur after it picks up the paper?

Customer: replied 10 months ago.
Expert:  VanMagnus Systems replied 10 months ago.

Ok, thank you for that reply. The age of the printer? Can you lay it on its side, remove the paper tray and see the Rollers?