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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have HP office jet 6500 and even though ink levels are

Customer Question

I have HP office jet 6500 and even though ink levels are full, the printer prints out blank pages. What do I need to do to correct?
Laura Carson
Submitted: 11 months ago.
Category: Printers
Expert:  Jason Jones replied 11 months ago.

I am the person that will be helping you today.

When the paper is sent through the printer, does the printer just push the paper through or does it sound like it is attempting to print? In other words, does the ink cartridge arm go back and forth while it prints?

I will be standing by, looking forward to your response.

Thank you,

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