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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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MX880, great printer! Except now it stops printing after a

Customer Question

MX880, great printer! Except now it stops printing after a couple of lines... why?
Submitted: 11 months ago.
Category: Printers
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Are you getting any error messages, on either computer or printer?

Are you saying it stops in the middle of a print job and outputs a partial page?

Does it act like it is printing the rest of the page, but it comes out blank?

If you make a copy, direct from the glass (test both black and color modes), how do those come out?