Thank you, ***** ***** what I needed.
Unfortunately this error indicates a hardware problem,
specifically, it is the result of a bad printhead (or the logic board that controls it).
The head is a "wear item" that fails with age/use, though these printers are designed for a 3 year service life.
There is nothing you can do to fix this, epson heads are not serviceable, and the printer will need to be replaced.
Since it is less than a year old, they would replace it under warranty for you. You would call(###) ###-####to file a warranty claim.
Any further action taken by yourself would void the warranty and cost you more time and money.
Best regards, ***** ***** for the news,