How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 16429
Experience:  10+ years work experience.
Type Your Printers Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

It's a HP 4250 dtn. It wont' duplex. I updated the drivers.

Customer Question

It's a HP 4250 dtn. It wont' duplex. I updated the drivers. But it still will not print both sides.
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Don't know the exact age, but it's old. 4250 dtn
JA: What troubleshooting have you tried?
Customer: deleted the existing software, rebooted, and installed new drivers
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: that's it
Submitted: 1 year ago.
Category: Printers
Expert:  Matt replied 1 year ago.
Hello - My name is ***** ***** I'm hopeful that I will be able to help you with this issue with your printer. Please let me know when you are available so that we can troubleshoot together.
Expert:  Jason Jones replied 1 year ago.

I am the person that will be helping you today.

May I ask whether or not you still need help with this problem?

I will be standing by, looking forward to your response.

Thank you,