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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We bought a HP Office Jet Pro 6830 4 months ago, and also

Customer Question

We bought a HP Office Jet Pro 6830 4 months ago, and also bought a program to buy ink replacement.
I don't know what has become of that plan--we are due to replace ink and I wonder if you have any idea of how to trace our purchase of that plan? I think we were to contact someone to finish the deal, but I cannot find any evidence of that process.
please advise,Helen rewey
Submitted: 12 months ago.
Category: Printers
Expert:  Sudipto replied 12 months ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you mean you have enrolled for HP Instant ink services ?