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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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The printer says that it will not operate as it is says that

Customer Question

The printer says that it will not operate as it is says that the printer head does not work. support code 1403. We have changed all the cartidges and there is no effect. We have turned the machine off and on and this does not work. It is a Cannon MX 920, Help!!
Submitted: 11 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 11 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

I need to ask a question or two to have a better grasp on the issue.

How old is the Printer? Do you know how to remove the Print Head? Do you have Windex or a Good Glass Cleaner around?