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Thomas, Technician
Category: Printers
Satisfied Customers: 1857
Experience:  Ready to assist with your printer questions
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Printer Model Workforce 545. Printer is offline when I try

Customer Question

Printer Model Workforce 545. Printer is offline when I try to print with a wifi comments
in Windows 10. The status of instruction is there but will not print ? What should I do to connect.
Submitted: 1 year ago.
Category: Printers
Expert:  Thomas replied 1 year ago.

Hi! My name is ***** ***** I'm happy to help!

Sorry to hear you are having problems with your printer. May I ask, did something happen with your wireless network? Did the modem change, or did the password *****?

Customer: replied 1 year ago.
No change of the above
Expert:  Thomas replied 1 year ago.

Ok. Download this file and run it to reinstall and connect: CLICK THIS BLUE LINK

If you are asked to run or save the file, choose run.