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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17657
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a PT-2200 P-touch label maker and it only prints

Customer Question

I have a PT-2200 P-touch label maker and it only prints blank labels. What is my problem?
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Derek,

My name is***** will try my best to help you with your question.

If the PT-2200 is not printing, then try the following:

1. Check that the tape cassette has been inserted properly.

2. If the tape cassette is empty, replace it with a new one.

3. Make sure that the tape compartment cover has been closed.

4. Check that the ribbon has been installed correctly.

Let me know if that works?

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Customer: replied 1 year ago.
I have verified all and it still prints blanks
Expert:  Electronics Pete replied 1 year ago.

Ok, then the only other possibility is that the printhead itself is shot and will need to be replaced.

Customer: replied 1 year ago.
Well here is my problem. I bought this machine several years ago and I used it for a couple of days and it stopped printing. I was very busy at the time and unable to report the problem. I just feel it should have lasted a little longer than a couple of days.
Expert:  Electronics Pete replied 1 year ago.

Indeed it should have - if you take this up with Brother, they may look favorably on your case and give you some discretionary amount towards a repair or a replacement printer.

You can contact them at: https://www.brother-usa.com/askus/

Expert:  Electronics Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?