How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a Brother Business Smart Pro Series that is supposed

Customer Question

I have a Brother Business Smart Pro Series that is supposed to work as printer, Scanner, and fax machine. I have never been able to get the fax or scanner to work. Need to talk to a tech to see what the problem is. Can you help me.
Submitted: 11 months ago.
Category: Printers
Expert:  MasterFixIt replied 11 months ago.

Hi Im sorry to hear that,

How old is your Brother Bus Smart pro?

And do you have the full manual for this one?

Also how are you trying to connect wifi or wire?

Thank you

Tech Michael