How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask databank876 Your Own Question
Category: Printers
Satisfied Customers: 428
Type Your Printers Question Here...
databank876 is online now
A new question is answered every 9 seconds

Epson artisan 837 A printer's ink pad is nearing the end of

Customer Question

Epson artisan 837
A printer's ink pad is nearing the end of it's service life.
What do I do?
Jackie Kepley
Submitted: 1 year ago.
Category: Printers
Expert:  databank876 replied 1 year ago.

Hello Jackie.

PCs that use the Windows OS show the error message "End of Service Life" when the waste ink pads are full and printing will not resume until the pads are replaced. If the error message is displaying for the very first time, the ink pads will not be full as the counter must be reset. Ink gets settled in the pads during the initial setup for printing as well as for cleaning and printing border-less snaps. For most of the low volume printer users, Windows will not display the error message. If printer usage is high and has been used for many years, the Epson Error Message "End of Service Life" is displayed.

The easiest way to solve this problem is to download the SCC Service Utility from the link and to install it on your computer. After installation, all you have to do is to click on the program's icon that will appear on your task bar.

1. Select the option listed as Protection Counter to display the Current value as well as the Maximum value of the number of copies printed
2. Ensure that the source of the problem comes from the limit of pages allowed to be printed
It will be the case if the current and maximum values match)
3. Then, go to the Protection Counter and choose Reset protection counter
4. When done, click Clear Counter Overflow to set the Current Value back to "0"
5. Close all the programs that you might be using and restart your computer system