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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a HP Pavilion P7 1436s-PC and a Officejet 5745

Customer Question

I have a HP Pavilion P7 1436s-PC and a Officejet 5745 Printer.I had the 62XCL ink cartages refilled at Costco with their ink for $ 22.oo. Why have yor cancelled my printers ability to print. The computer, printer and cartrages are mine.
Submitted: 11 months ago.
Category: Printers
Expert:  crash2199 replied 11 months ago.

Hi Charles,

Do you get any error messages?