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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a paper jam on my Canon imageClass LB151dw that I'm

Customer Question

I have a paper jam on my Canon imageClass LB151dw that I'm unable to clear. The paper is stuck behind the toner cartridge, after removing the cartrige I'm still unable to remove the paper. Anything I can try to get paper unstuck?
Submitted: 1 year ago.
Category: Printers
Expert:  comp_audio replied 1 year ago.

Hello, welcome to JustAnswer. My name is ***** ***** I will do my best to assist you with your question today.

Expert:  comp_audio replied 1 year ago.

Please go here by clicking this link and follow the instructions. You may have already done this and if so let me know so that we can continue.