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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I just want to scan some paper, but I can't see how? Cannon

Customer Question

Hi Wilson,
JA: How long has this been going on?
Customer: I just want to scan some paper, but I can't see how?
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: Cannon Image glass D420
JA: What troubleshooting have you tried?
Customer: I done it few months ago, but I completely forget how now !
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: thanks, ***** ***** I need
Submitted: 1 year ago.
Category: Printers
Expert:  GeekGal replied 1 year ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. The Canon Imageclass D240 provides both USB scanning mode (if it is hooked directly to your computer with a usb cable) or Network Scanning Mode (if it is on a network..usually for business). Which method do you need instructions for, please?