Printer Repair Questions? Ask IT Technicians for Answers ASAP
Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. As you want to repair the printer at home, I can help you to get a service manual for the printer, you can take apart the printer following the steps on the manual and then, you can get the part from any online spare parts store, but the main problem is the cost, because you may see a small gear is broken and replace that would solve the problem, but you will not get that gear anywhere, you have to buy the complete assembly for that and the cost of the assembly may cross the price of a new printer.
I am giving three links below, one for the service manual, other for the parts manual and the last one for the spare parts store.Please let me know, if you need any further information otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.
If you are not getting any error message on the printer and print without any problem then, most probably the control board of the scanner seems to be defective, because if it is a mechanical problem, you will get a error message on the printer and cannot print from the PC, replacing the control board and buying a new printer is same, because cost will be same in both cases, unfortunately.