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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am not able to print from my computer. I constantly

Customer Question

I am not able to print from my computer. I constantly receive your info and I can not understand any of the instructions. I spent an hour at Staples and they could not tell me how to get off of deep sleep. Sometimes to sleep, then to wait, then to ready, then to print but I receive your info.
Submitted: 12 months ago.
Category: Printers
Expert:  Thomas replied 12 months ago.

Hi! My name is ***** ***** I'm happy to help!

Sorry to hear you are having trouble with your brother printer. May I ask, what operating system are you using on your computer?