- After inserting the printer's CD disk, then if you have a Windows computer, then open windows explorer / file explorer (open a folder), then click on Computer (or click on This PC), then open the cd/dvd drive letter there, and install it.
; If you have a Mac computer, then after inserting the printer's CD disk, then open the cd/dvd icon on the Desktop screen, or open Finder, then click on the cd/dvd item there, and install it.
- If that does not work, please click on the Canon website below:
, then there, select / download the iP2800 series Full Driver & Software Package and install it, and check.
- If there is still any issue, please answer my questions in my previous reply above, so I can troubleshoot the issue further.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,