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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a new hp printer 3830 and was trying to print

Customer Question

I have a new hp printer 3830 and was trying to print something that has two pages and it will only print page 1. Hopefully there is. A answer.
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Are you using a Windows PC to print from?

If so, prepare to print like this:

File - Print

and then in the Print settings, go to

Print Range:

and then make sure that both


are not set to '1', i.e. you are not telling it to print from Page 1 to Page 1 (i.e. only Page 1, period.)

The correct setting, at simplest, is to select

Print Range: * All

Does that get it working right?