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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can not get my Canon Selphy cp900 to connect wirelessly to

Customer Question

I can not get my Canon Selphy cp900 to connect wirelessly to my computer to print photos. I am using Mac. Can you help? It shows the wireless printer I have in the home as a wifi device (which is is not). Can you please help me or is there anywhere I can take the selphy along with the computer in pittsburgh for them to help. I am lost! Mary Bickley
Submitted: 12 months ago.
Category: Printers
Expert:  comp_audio replied 12 months ago.

Hello, my name is ***** ***** I will assist you today.

Expert:  comp_audio replied 12 months ago.

Give me a minute to review your issue...

Expert:  comp_audio replied 12 months ago.

You will need a Wi-Fi enabled Computer, a wireless router and your cp900 printer. All three devices must be connected to the same wireless network connection. Can you please tell me if all of your devices are connected to the same wireless network?

Expert:  comp_audio replied 12 months ago.

Are you still needing assistance?

Expert:  comp_audio replied 12 months ago.

Please let me know if you still require assistance.