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Sudipto, Engineer
Category: Printers
Satisfied Customers: 5645
Experience:  DIploma in Computer Hardware
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I have an Canon Mx860 that has the code C000 showing in the

Customer Question

I have an Canon Mx860 that has the code C000 showing in the window, but I can't access the menu or do anything from the computer side. So what do I do?
Submitted: 12 months ago.
Category: Printers
Expert:  Sudipto replied 12 months ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. The problem can be caused by many reasons, like carriage block, empty cartridge, waste ink absorber full etc. I am giving some solution below, which you can try at home, if the problem persists then, unfortunately, you have to repair the printer. Please do not hesitate to ask me a further question on this problem otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.

Solution 1 :
- Check for any foreign body in the printer: piece of paper, paper clip...
- Check for any paper jams.

Solution 2:
- This error code C000 could be made by an empty cartridge: check for this.

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