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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My epsonxp 220 will not scan. Have used the scanner in the

Customer Question

My epsonxp 220 will not scan. Have used the scanner in the past no problems
Submitted: 1 year ago.
Category: Printers
Expert:  Jennifer French replied 1 year ago.

Hi! My name is***** have a couple of questions.

Are you scanning from the computer or from the scanner itself?

When was the last time it worked?

Have you downloaded any software or updated your computer, or had a power outage?

I will be waiting for you answer.