How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Engineer
Category: Printers
Satisfied Customers: 25485
Experience:  Computer networking/repair. 12+ years experience.
Type Your Printers Question Here...
Nathan is online now
A new question is answered every 9 seconds

Canon bjc-85 can't remove printhead, very old, never done

Customer Question

canon bjc-85 can't remove printhead
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: very old, never done this before
JA: What troubleshooting have you tried?
Customer: I press printhead, but nothing happens
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

The process is the same as changing the inks, raise the lid and it should move over, but if not you can slide the carriage over manually to access it, and there is a small lever you lift to release the head.



Expert:  Nathan replied 1 year ago.

Do you need more help with this?