How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My Office jet 6700 is connected wirelessly to my computer

Customer Question

My Office jet 6700 is connected wirelessly to my computer and the printer says it's connected. When I click to print nothing happens. It's set as my default printer.
JA: Can you guesstimate how old your OfficeJet is? And just to clarify, what's the exact model?
Customer: Office jet 6700 097b10 that's what it says it is. It's maybe 4 years old or so.
JA: What troubleshooting have you tried?
Customer: Reconnecting it wirelessly twice. That's about it.
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Don't think so. Only that I updated my operating system over the winter to the Snow Leopard one on my Mac.
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.

I am the person that will be helping you today.

Does the printer show any type of error when you attempt to print?

I will be standing by, looking forward to your response.

Thank you,

Related Printers Questions