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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Jeffrey B
Jeffrey B
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I have an HP Officejet Pro 8500A and it is telling me that
I have an HP Officejet Pro 8500A and it is telling me that it has a paper jam and how got clear it. The problem is I have been through he process about 8 times and it is not clearing the error message… read more
Md. Sadique
Md. Sadique
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Paper jam I think! I looked paper and only retrieved part of
Paper jam I think! I looked for the paper and only retrieved part of the page. … read more
Dustin
Dustin
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I have a hp office jet pro 8500A printer and it keeps saying
I have a hp office jet pro 8500A printer and it keeps saying I have a paper jam. I have gone through the steps and it still says I have a paper jam and will not print… read more
Sowrav D.
Sowrav D.
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I have an HP Office jet Pro 8500A plus and had a paper jam;
I have an HP Office jet Pro 8500A plus and had a paper jam; I removed it from the back like told to and have the entire sheet out of there; but now the message keeps coming up on the panel that I have… read more
Gwtyree
Gwtyree
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I have a hp office jet pro 8500a Premium copier/printer fax,
I have a hp office jet pro 8500a Premium copier/printer fax, and had a jam several days ago. since then, I continue to get the directive to clear the jam, press ok, then that printer maintainance/chec… read more
RPI Solutions
RPI Solutions
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I have an HP Officejet Pro 8500A with a paperer jam. The paper
I have an HP Officejet Pro 8500A with a paperer jam. The paper feeds without a problem and starts printing, but it gets jammed in the front as the printer is trying to feed it out. I thought Im had re… read more
sandy
sandy
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Well here goes, I have an Office jet Pro 8500A plus its less
Well here goes, I have an Office jet Pro 8500A plus its less than a year old and it has worked like a charm until Now!. I had to so some electrical work outside and turned off the power to that sectio… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I HAVE A HP OFFICE JET PRO 8500A THAT WHEN I NOW TURN IT ON
I HAVE A HP OFFICE JET PRO 8500A THAT WHEN I NOW TURN IT ON THE SCREEN ON THE EQUIPMENT AND ALL THE LED LIGHTS AROUND IT START BLINKING AT A RAPID PACE AND I CANNOT GET IT TO STOP OR COPY, PRINT, FAX … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
I have a paper jam in my HP Officejet Pro 8500A. Its not
I have a paper jam in my HP Officejet Pro 8500A. It's not in the print-carriage access door area. It appears to be behind the roller.… read more
RPI Solutions
RPI Solutions
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8500A Office Jet Pro- Had a cartidge/paper jam. Cleared, now
8500A Office Jet Pro- Had a cartidge/paper jam. Cleared, now paper goes through but will not print.… read more
Bernie
Bernie
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Bachelor's Degree
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I have an office jet pro L7590-after a paper jam it said black
I have an office jet pro L7590-after a paper jam it said black & yellow printheads has a problem? Changed the ink cartridges/both hp still problem. How so I remove the paper tray to be sure I got all … read more
Sowrav D.
Sowrav D.
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My printer got jammed with paper. I have cleared all of the
My printer got jammed with paper. I have cleared all of the paper out, but it still continues to not feed the paper and the error message says to clear the jam and then hit ok. I have the HP Office Je… read more
Robert M.
Robert M.
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HP Officejet Pro 8500A I keep getting the message clear paper
HP Officejet Pro 8500A I keep getting the message clear paper jam. There is no paper in the printer. Looked on the internet and discovered this printer seems to have a lot of problems concerning paper… read more
Travis B.
Travis B.
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High School or GED
2,406 satisfied customers
hp officejet Pro 8500A Paper Jam error message, found no
hp officejet Pro 8500A : Paper Jam error message, found no jams machine down and have no additional steps to take other than repair or replace?… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
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I am working on a very time sensitive project and cannot get
I am working on a very time sensitive project and cannot get my paper jam in the original tray cleared up. Please Help! Office jet pro 8500A plus… read more
sandy
sandy
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2,498 satisfied customers
Hi, My HP Officejet Pro 8500A keeps telling me it has a paper
Hi, My HP Officejet Pro 8500A keeps telling me it has a paper jam. I have opened up all the possible places where it indicates it could have a paper jam but there is none. Could there be some other pr… read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
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I have a officejet pro 8500A premium and I seem to have a cartridge
I have a officejet pro 8500A premium and I seem to have a cartridge misaligned and do not know how to re set it… read more
Tom K
Tom K
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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Andy

Andy

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Bernie

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Md. Sadique

Md. Sadique

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Sudipto

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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