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Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 2785
Experience:  IT Manager at Wood Group PSN
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HP Envy 7640 error read "Out of Paper Load colorLok Paper-

Customer Question

HP Envy 7640 error read "Out of Paper Load colorLok Paper- need to fix error- only print documents on plain white paper. Not at my computer or printer Now --ct
Submitted: 1 year ago.
Category: Printers
Expert:  Kris R replied 1 year ago.


We would need to do a firmware reset - this will reset all the sensors on the mainboard. If this does not work then it will be a hardware related issue.