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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17644
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a publishing company and am trying to print ads

Customer Question

I have a publishing company and am trying to print ads for my customers. My colors are not printing correctly however the ink colors are showing sufficient amounts in the tubes...
lots of white space and pink color printing
I have a Lexmark Pro915
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hello,

There may be some dried ink in the printhead, preventing the colors from printing correctly.

To fix this, try running a few cleaning cycles by selecting "Clean Printhead" or "Deep Clean Printhead" from the printer's control panel menu.

Expert:  Electronics Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?