How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sowrav D. Your Own Question
Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience:  Completed Course In Computer Hardware and Printer Repairing
Type Your Printers Question Here...
Sowrav D. is online now
A new question is answered every 9 seconds

I get a screen that support code 6000. HOW DO I REPAIR IT?

Customer Question

I get a screen that support code 6000. HOW DO I REPAIR IT?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

Thanks for posting your question on The error code you are getting can be caused due to many reasons, I am giving a list of solutions below, please try them out one by one. If the problem persist then, you have to send the printer for repairing.

Solution 1:

  • Verify that the paper tray is correctly set.
  • If any object is placed in front of the machine, remove it.

Solution 2:

  • Search for any small pieces of paper in the printer, or a tiny object.

Solution 3:

  • Power off the printer
  • Wait 5 minute
  • Power on.

Solution 4:

  • Clean the encoder strip with a soft cloth

Solution 4a:

      Solution 5: one of these parts could be faulty and you have to replace them from any repair shop.

      • Timing sensor unit QM2-2683
      • Timing slit disk film QC1-6229
      • Feed roller ass'y QL2-0925
      • Platten unit QM2-2923
      • Logic board ass'y QM2-3078
      • Paper feed motor QK1-1502