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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Getting error code C000, with message "Printer error has

Customer Question

Getting error code C000, with message "Printer error has occurred. Turn off power back on again. If problem persists see the manual." The printer is a model MG6220. It is approximately 4 years old, lightly used in a home office. I have documentation for a PIXMA iP6600D series which I received when the printer was purchased. What do I do to fix the problem? John *******************
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Please open the printer cover and let me know if the cartridges can move to the center or not ?

Customer: replied 1 year ago.
Problem solved. One of the cartridges had not seated properly. Removed and reinstalled, works fine.
Expert:  Sudipto replied 1 year ago.