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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am having problems connecting epson xp-430 to computer.

Customer Question

I am having problems connecting epson xp-430 to computer. Software installed, computer says excellent connectivity, printer tries setting up and then says to check wi-findevice and try again
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

What is the Operating system of your computer?

for eg: Windows/Mac

Customer: replied 1 year ago.
Windows
Customer: replied 1 year ago.
Windows7 home premium edition
Expert:  Md. Sadique replied 1 year ago.

Great!

I would suggest you to allow me to connect to your computer remotely and help you in setting up your printer wirelessly.

Expert:  Md. Sadique replied 1 year ago.

It will be faster and convenient.

Customer: replied 1 year ago.
I resubmitted cc info
Customer: replied 1 year ago.
Are u coming back?
Expert:  Md. Sadique replied 1 year ago.

Yes I am here.

Customer: replied 1 year ago.
What do we do now?
Expert:  Md. Sadique replied 1 year ago.

Let me send you the offer from my side.

Expert:  Md. Sadique replied 1 year ago.

Please accept the offer.

Customer: replied 1 year ago.
I have accepted...how many times do i have to put in the info?
Customer: replied 1 year ago.
Cancel this whole request. I am not satisfied
Expert:  Md. Sadique replied 1 year ago.

Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=732e023d-e383-4fd6-9e56-7e0c61007717

Then click "I Agree"

Then download and run the Elsinore Screen connect.

Expert:  Md. Sadique replied 1 year ago.

I'll be connected!

Customer: replied 1 year ago.
Cancel. I am very uncomfortable with this whole transaction
Expert:  Md. Sadique replied 1 year ago.

You have not been charged anything extra.

I would request you to give me a last chance to serve you better.

Expert:  Md. Sadique replied 1 year ago.

Please let me know if you're ready to continue.

Customer: replied 1 year ago.
Sorry...i had to enter cc info too many times for this. Cancel whole ghing. Thank you
Expert:  Md. Sadique replied 1 year ago.

I will send the refund request to the Moderators.