Printers

My Samsung copy and printer machine, SCX4828 will not print.

Customer Question
the message says "Some of...

the message says "Some of the software for the printer is missing.The software is available from Apple. Would you like to download and install it?" I click on download and install and it says, "Finding software" Then it says, "Unable to download and install at this time. You may still be able to use this printer. Would you like to... Read full answer
My Samsung copy and printer machine, SCX4828 will not print.
the message says "Some of the software for the printer is missing.The software is available from Apple. Would you like to download and install it?" I click on download and install and it says, "Finding software" Then it says, "Unable to download and install at this time. You may still be able to use this printer. Would you like to continue? Click continue An error occurred while trying to add the selected printer.
Can someone please call me and talk me through this? (###) ###-####
Marlenna Walker
Submitted: 2 years ago.Category: Printers
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Answered in 48 minutes by:
7/14/2016
Technician: VanMagnus Systems, Engineer replied 2 years ago
VanMagnus Systems
Category: Printers
Satisfied Customers: 1,188
Experience: I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Verified

Hello, and thank you for choosing JA for your support needs. Happy to assist witht the resolution of this issue.

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