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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have Epson XP-850. Never had a problem before. It tells me

Customer Question

I have Epson XP-850. Never had a problem before. It tells me cassette 2 is out of paper. I filled it with paper and have checked the tray completely and I do not see a problem. What can I do to correct the problem.
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Are you able to print from the Tray 1 ?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I have also tried printing envelopes but that doesn't work either.
Expert:  Sudipto replied 1 year ago.

Did you check the paper settings from your PC, before sending the print job ?