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What do you when Epson Styls CX9400 says on screen cannot

Customer Question
recognize ink cartridges and shows...
What do you when Epson Styls CX9400 says on screen cannot recognize ink cartridges and shows cyan, magenta and yellow (all 69) cartridges on screen, but not black?
Submitted: 1 year ago.Category: Printers
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Answered in 6 minutes by:
7/9/2016
Technician: Russell H., Printer and Office Tech replied 1 year ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11,534
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Is the black ink a new cartridge?

Has the current black ink been used a lot at all?

Is it genuine Epson-OEM-original ink, or is it refill, remanufactured, 'compatible', etc.?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,078
5,078 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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